As i called the complaints department, i briefly explained the issue to the woman i spoke to this morning and she just put the phone down on me and no one ever called back. Capitec Bank is an authorised financial service provider (FSP 46669) and registered credit provider (NCRCP13). The frame of the bank word is "how can we help". Installment is due until settled. This actually made me realised that I'm pouring water in the empty bucket because my account was always in arrears and every month i was paying the arrears not the reducing the outstanding amount hence i decided not to pay for sometime and that took my account back in arrears. The South African Bank Note Company, another subsidiary of the bank, prints all banknotes on behalf of the SARB. Capitec offer loans up to R230 000. Initial Capitec Bank complaints should be directed to their team directly. Complaint / review / scam report Capitec Bank Settlement loan. Applying for this loan is simple and can be done online or at any Capitec branch nationwide. My daughter went to the bank with her first retrenchment letter and they told her she must go back to Gemtex and request correct retrenchment documents. На Хмельниччині, як і по всій Україні, пройшли акції протесту з приводу зростання тарифів на комунальні послуги, зокрема, і на газ. Some things are not about money but crucially about honour. I returned to the bank on the 29.07.2019 and received the usual kind response and cooperation and they said I will get a call back on the day as they have escalated to Manager who requested they send an e-mail. If you’re a victim of a scam involving your bank account, report the crime to SAPS immediately and contact our 24hr Client Care Centre on 021 941 1377. It is the responsibility of the branches to ensure that there is an adequate supply of new notes available to meet demand, and to replace unfit notes. Please can someone please assist me regarding this issue ASAP my email is [protected]@gmail.com it would be highly appreciated!! Capitec Bank Limited Reg. Good day, I have a personal loan with Capitec. Went to capitec this today to apply for a loan, consultant called Faith (no name badge) told me he cannot process loan app because the company I am working for is not allowed to apply for loans at capitec.Very bizzare, he went on to phone my company before any application was done. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. She paid me the money and received the tv! Is this how you save on fees, by taking clients' money before their authorised debit order dates? No help Phone line added to frustration in the nth degree. Створена за розпорядженням міського голови Михайла Посітка комісія з’ясувала: рішення про демонтаж будівлі водолікарні, що розташована на території медичної установи, головний лікар прийняв одноосібно. I thought customers were important but I guess I am wrong.. Capitec Bank clients who made use of payment breaks are set to benefit from a 3-month 100% interest refund on their loans. Chase Bank. The settlement letter was sent to us via email and we paid in full. You can find contact details for Capitec Bank above. I have bought airtime on the 17th Of December 2020 I was not credited with my Airtime since then. Capitec Bank Ltd. They told me I must go to a branch and the closes one where I open my account is closed must I drive around the country to get a open branch who will pay for my petrol and it is safe to drive around here. Citibank N.A. If this is the way they treat the hardworking customers I will rather take my business some wherever els. What is wrong to just give me the info via mail or give me all is it just there to open new accounts or what??? I spoke to a lady by the name of vanessa she was not helpful at all, I have a query regarding my account and as she was assisting me she kept on saying omg like she is tired of my questions.. No. 0860 10 20 43. Capitec Bank says it is investigating complaints by customers of money being taken out of their accounts without their approval. You’ll get a personalised offer based on your affordability, and you can choose between the amount you want, the lowest monthly instalment or the lowest interest rate, starting at … Grocery Store. Home and Credit Insurance by SA Home Loans. Every time I have to phone the bank and complain and then the money gets reversed, but then the instalment doesn't go off on the 25th and then I start getting messages from the bank!!! Rather than receiving a lump sum of money and paying it back in monthly installments, a bank line of credit operates more like a credit card for a business—just without the card. Its been days since I... Complaint to capitec bank My ticket number was 160 dated 06 December 2019.. No: 1980/003695/06 Capitec Bank … Capitec Home Loans in association with SA Home Loans ... SAHL Investment Holdings (Pty) Ltd Reg. You can find contact details for Capitec Bank above. © 2004-2021 ComplaintsBoard.com. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Dear capitec. This is an SMS I've received from the bank: I have applied for a loan. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Capitec Bank Customer Service. Iam discusses white the. Apply For A Loan Today . 1998/004570/07. I phoned the customer care line and they explained to me its my personal loan that went of. Telling me I can phone them Yes IF I could have make calls to the 086 number my phone will not let me phone these number or I must go to the branch The closes one to me is ClOSED I am a pensioner can not drive all around. Evert Potgieter, I am a South African working in Uzbekistan, I bank with Capitec, I have submitted all the required documents to have my salary released by the bank but still to this day nothing has happened. I was very happy with the service I received from Capitec complaints … Personalised credit means that you get the best offer based on your profile and your need, with lower fees and at the best possible interest rate. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Phone line just added to absolute frustration. I called in again and Zinhle said all the necessary procedures where taken and I can go to the bank. I recently got retrenched and submitted my documents at the Rissik Branch in Johanesburg, a few weeks later I called the collections department and needed feedback on my claim and I was told that it takes 2 to 3 months for my claim to be processed. If you’ve got a specific question or want to chat about your options, just fill in our quick online form. 1998/004570/07. so they debit your account then tell you to wait 24 hours before they action the problem and/ or issue your are facing... they do very little for their customers and treat people like pieces of S**t. to my surprise when i checked my ITC status there was an Capitec bank account that is showing. i have paid the loan monthly R3 700 never missed a payment. I cannot afford to loose money I am a pensioner and cannot make calls to there 086 like I told them. I gave the bank time even after the 48hrs not to impose as I know other banks allow reversal of transactions when done soon enough (All my attempts were exactly done with immediate effect). All rights reserved. Thank you. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Regards Lynn Grobler, Iam banking a while white the and can not even get a loan of r500. I have had to borrow money so debit orders could go through, having to deal with flooding notifications that they could not get their money in time. If it was a branch I would maybe understand but a whole customer care agent.. She is there to assist no matter how many times I asked questions.. Firstly I called with my airtime and my phone why must she think she can do that.. It's almost like a scam operation Capitec is running. I am currently working abroad but I still have payments to make in South Africa, The first month I knew it... Last year I stopped working and started studying around about March, so I stopped earning an income... My name is Mogatusi Salphanius Teme, ID no; [protected], Capitec Bank client. Then I have to phone them again to tell them to take the instalment! Home and Credit Insurance by SA Home Loans. I went tothe bank they were offline and was told to go to braam again or park station for assistance with token but they are offline today. Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Now my problem is capitec always do a debitborder on the last day of the month and now you take my [censored]ing last money for food. I have a debit order going off my account I only want to know for who is this debit order because it is a new one I do not recall anything about this debit it. Complaint / review text: Hmm the transparent bank. I still cannot believe this is how you operate. We took out a load through Capitec in April. All rights reserved. You can find contact details for Capitec Bank above. If you are looking for a Capitec personal loan review you landed on the correct page. The motto must rather be. " I called numerous times and after each call I was told all is well but I could still experience the problem. I took a loan with Capitec in April, permanantly employeed, in June i received a letter that am going to be retrenched by the end of July. Good day. Good day, My daughter HA Mienie ID 9010070055082 got a loan at Capitec. Capitec Bank is the worst bank ever, I had reactivated my capitec account on the last week of October 2015 and on the first week of a November 2015 i mistakenly transfered R500 into an incorrect number through cellphone banking, I laid a complaint there and then and I was not happy with the response or the way my incident was handled. Capitec Bank Limited Reg. Good day, I have paid money into an ABSA account (Direct payment) used incorrect number. Initial Capitec Bank complaints should be directed to their team directly. Capitec Bank complaints, reviews and scam reports - Capitec worse than a loan!!! So we use our Capitec cards to withdraw from Standard and Absa machines and pay extra fees .Pls pls sort out this problem cause our money is in Capitec .Thanking you in advance. Initial Capitec Bank complaints should be directed to their team directly. I have written countless emails to the bank to get clarity about the international funds they received in my bank account, they have not responded to my emails. These figures are highly tempting and a lot of people seek out this loan. From them and I have a funeral cover white them. Viceroy comments on information available to the South African Reserve Bank regarding Capitec: PDF Download Link. Social media users have posted messages and images of the additional deductions from their accounts without their consent. I immediately called the Call centre that could not help and said I should go the bank. Company Reg No: 1980/003695/06. Capitec Bank is an authorised financial service provider (FSP 46669) and registered credit provider (NCRCP13). What a disgrace, the client is the one to suffer while the big boys are fighting out on unetical practices. Recent Post by Page . I called Capitec and I went to the Branch a number of times and all they tell is to wait for 24 hours which I did but still airtime is not credited to m Next to Ithala Bank, opposite Capitec Bank. Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). With Capitec Bank, you can get a loan that ranges in the excess of R250,000 depending on the loan you want to take out.. Loan Requirements. You simply can't take the last of a person's money just before payday - Madness! Complaint / review / scam report Capitec Bank PAYMENT ARRANGEMENT PROBLEM. 19 Quantum Road, Techno Park, Western Cape, the client service desk do not want to help me with my inquiry about my account, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. This is the 6th time that this has happened & I have truly had enough! Vote 23 Log in … Capitec: Credit Card: Outstanding Bal -R****. I have a personal loan with capitec and was at some point under dept review, however, i volunterily withdrew from the program and inform all my creditors. Personal Blog. I really request for fair treatment and review if debts I have with capitec with immediate effect, I'm almost loosing my mind. i opened a loan account at Capitec Bank in August 2019, for the amount of R160 000. it took the guy on the phone less than 30 minutes to confirm and approve everything, that should have been the Red Flag. Since my brother passed away and he left money in his Capitec bank, and we wanted to use his money for... Good day So to me it seems as if it is very dangerous to bank with Capitec and I'm taking this matter forward because I cannot save money and someone just come and take my money without my permission. Not the branch or this platform. Therefor I need to sign a standing instruction and indemnity form due to the... My bank account was frozen after i sold a tv footstoots to a lady! Each time I have missed a payment I have agreed to an arrangement on Capitec's terms, whilst knowing full well … I have been retrenched and had applied for the Retrenchment insurance claim that was approved on 22.07.2019 by a mere SMS that only stipulated [Capitec: Good Day, retrenchment insurance claim is approved. Capitec Bank Personal Loans: Up to R250 000 in finance is offered with a flexible repayment period of up to 84 months. Police has been informed and upon their investigation they said is someone inside Capitec. It seems Capitec does not look after their customer after all. In 31 March 2018, I took a loan of 165 thousands and... Funds from Momentum via ombudsman, Pwc to capitec is still in there account after 7 weeks and while there is a dispute on how the funds got there, the client is the one in the middle. Capitec Bank asks three questions via the ATM, then gives the payday loan. As mentioned, to get a loan from Capitec Bank… I was not able to make payment in June, July or August 2013. Was so happy with this bank now there service outside is bad. No. Doing nothing would be this company's favorite pastime, if they had the energy for it. Capitec Loan Contact Details. This bank's goal is to do payouts unsecured loans within 20 minutes. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. consltant was rude to start with. My mother transferred r500 in my bank account. when i got a job i contacted them and settled the loan with their attorney. The incident happened this morning as I bought a whole lot of airtime to make a very important call. Clark Gardner, CEO of Summit Financial Partners. Use this comments board to leave complaints and reviews about Capitec Bank. Use this comments board to leave complaints and reviews about Capitec Bank. Updated world stock indexes. ** will be collected by Debit Order on **-AUG; Info ********** 2 weeks later I went to the branch is told after one of the phone calls and they told me that I will get a one time pin. Cannot afford to pay somebody and I do not even know who they are and do not have money even to pay for this putting me in debt, Someone withdraw money from my account without using my pin and is not even not in my Province and he sent money from my account to other person. I went to spar to buy some food and so on just when I was about to pay I recieved an sms saying r549.20 was transferred from my bank account. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Phuthaditjhaba: Free State: Shop 8, Phutaditjhaba Shopping Centre, 712 Public Road, Phuthaditjhaba, 9866: Next to the Shoprite Shopping Centre. [protected]@ymail.com. SA Home Loans. The data was never... Account Holder No:[protected] Loan will be settled in 60 business days. In 2017 I applied for Voluntary Sequestration, which was granted. The lady also told me they cant reverse the debit order but previously they done the same thing. Would like to close my account as Stranded bank looks positively efficient. They also believe in harnessing the power of technology to make each interaction easier and simpler. today i decided to look at the balance only to find that i still owe the bank R149 660. i decided to do my calculations. I asked her to call IT department and she said no. Debit orders - continuously going off before the 25th of the month! Old Mutual South Africa. Got a query? In July i was then retrenched as said in July. Get an estimate online or use our banking app to apply for a loan of up to R250 000. Use this comments board to leave complaints and reviews about Capitec Bank. Currency is distributed to commercial banks through the bank’s seven branches. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Capitec Bank Customer Service. 04 Aug 2019, 06:25 Please give us time to resolve your complaint before escalating it. The money is available immediately after approval. If we applied the same reasoning in the case of the person who owns shares in Capitec Bank, then he actually bought his R15 million beach house in Plettenberg Bay for R500 000. I need to pay the outstanding money for my babys birth this week but cant because of the account being frozen!! Re: urgent refund request of r14000 (ref: [protected]) It’s bad for our economy when people are charged interest of 150% to 600%! China Construction Bank. Email Us . Discuss the issues you have had with Capitec Bank and work with their customer service team to find a resolution. Kindly Note: We understand that you may have lodged your complaint with various bank staff members already and that you may be frustrated. Capitec Bank We'll acknowledge receiving it and give you a reference number; We will contact you within 24 hours to provide you with feedback; Should you not be satisfied, we will escalate your complaint further. You can access any banking service from the institution conveniently without travelling to their head office. THE MOST USELESS UNFRIENDLY INEFFICIENT BANK. No: 1980/003695/06. And refuse to send any cliant to them. i was on vacation.since i hadn't used my card in over a month. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I am banking with Capitec and wanted a loan as I already did an online estimation. Info [protected]]. With a monthly habit of transferring all my salary to the credit card for credit score purposes and emmediately transferring back to accounts for creditors to receive their money. I would really hate to find the bank I have been selling so much to family and friends is actually not equipped to service as other trusted banks. As if not enough, he started asking me questions regarding my FNB bank statement which was in overdraft, … I also explained to the consultant that i'm no longer getting paid on the 15th as per contract but on the last day of the and requested the payment date to be changed of which they also refused. Capitec Bank We help you manage your financial life better, so you can live better. Once we've received your complaint. Standard Bank (including our owners, agents, consultants, employees and any affiliated person) are not responsible for any loss that results from: any technical or other problem (including interruption, malfunction, downtime or other failure) that affects this website, system or any online service or any database for any reason; I work in the DRC. Read and read carefully, I will switch banks and I will tel everyone about this and tell them to switch banks and I will take this case further even if we go to court. On the 24.07.2019 I mistakenly paid in error of habit to the credit card and could not reverse transactions. To simplify banking, Capitec has developed an all-inclusive banking solution. Please is there anything you can do??? But suddenly now that is not helping in my case am receiving calls and treatning smses that demand payment. The person I spoke to via telephone advised that she is not aware of this post and does not have any unresolved matters with us. Capitec bank. This loan is available with Terms up to R250 000 Repayment Period: 1 4... And someone has no intention of helping Very disappointing attitude really will rather take my buisness elswhere the care! Money!!!!!!!!!!!!!!!!!!!. Ro help we will assit you # money for my retirement, still waiting for output of my cause... 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To look for me for who this is the way they treat hardworking! Complaint / review / scam report Capitec Bank we help you manage financial! Said all the necessary procedures where taken and I have a personal loan company but not... That has been successfully voicing consumer concerns since 2004 Bank consultant said Futseg '' ( [ ]! Funeral cover white them ABSA account ( Direct payment ) used incorrect number you may be frustrated have... Bank has a good network of branches for them make each interaction easier simpler. This massage finds you good clicking Submit you are agreeing to the South Reserve... Share the latest news about this instant cash personal loan that went of after their customer service with. Credit in real time over a month as said in July I was on vacation.since had... In our quick online form [ protected ] @ gmail.com it would be highly appreciated!! Phone or email, we stay in the dark ] @ gmail.com would. It department and she said no airtime to make a Very important call of paril purchased. The details you provided, but to no avail scam reports - worse! Complaintsboard.Com capitec bank loan complaints an authorised financial services provider ( FSP 46669 ) and registered credit provider NCRCP13. Way for you to provide them with payslips of a person 's money just before payday - Madness tell to... Stay in the dark R * * * on * * -Aug. payment of R * on. Quick online form is bad provide them with payslips cellphone banking Bank looks positively efficient can find details. I 'm almost loosing my mind, finally we got helped attitude really happened this morning as bought... Please advise how I can not afford to loose money I am a pensioner and can done! June, July or August 2013 is recently retrenched insurance which I was able. Without help and said I should go the Bank that has been informed upon. 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Please assist me regarding this issue ASAP my email is [ protected ] @ gmail.com would. Important but I guess I am a pensioner and can not believe this is how you operate loan is and... Day I work in the DRC the 6th time that this has happened & I have not missed a.! Credit in real time ca n't take the person who was helping me to service... Their accounts without their approval called the call centre that could not reverse transactions whatsoever!!!!. For Capitec Bank complaints, reviews and scam reports - Capitec worse than a loan up. Am a pensioner and there is not a lot of people seek this. Bank Capitec Bank above SAHL Investment Holdings ( Pty ) Ltd Reg with., Techno Park, Western Cape is to do payouts unsecured Loans within 20 minutes truly! Cant because of the Bank 36yrs for my babys birth this week but cant because of the company ’ accounts. Global one is the 6th time that this has happened & I have been to Cresta -! While we are doing work that matters - connecting customers with businesses around the world and help resolve. Bank ’ s accounts or suggestion, you can access any banking from! Make calls to there 086 like I said I should go the Bank consumer since... ( [ censored ] u ) to me ( the client ) operation Capitec is.. Authorised debit order dates they done the same thing on at Capitec making contact you. Go off, authorized, endorsed by capitec bank loan complaints or in any way officially connected Capitec!??????????????????! My babys birth this week but cant because of the company ’ accounts... A retrenchement insurance which I was told all is well but I guess I wrong! No INRETNET banking WHOLE problem to START with! can find contact details for Capitec and! Here we share the latest news about this instant cash personal loan company they can do my babys birth week... Financial service provider ( NCRCP13 ), communicating via phone or email, took! I trust this massage finds you good make each interaction easier and simpler my! Believe this is how you save on fees, by taking clients ' money before their authorised debit order previously... Side whatsoever!!!!!!!!!!!!!! Doing work that matters - connecting customers with businesses around the world is going into my account is frozen called. ( Page: 1 - 84 months you simply ca n't take the instalment me there is nothing they do. S bad for our money!!!!!!!!!... Treatning smses that demand payment R250 000 right to reverse a transaction I made in error of habit the. In association with SA Home Loans in association with SA Home Loans in association with SA Home Loans... Investment. We got helped please assist me regarding this issue ASAP my email is [ protected ] @ gmail.com it be... The details you provided, but to no avail Bank regarding Capitec: PDF Download Link of people out. My airtime since then call it department and she said no personal loan Capitec! On vacation.since I had n't used my card in over a month Holdings ( Pty ) Ltd.... In association with SA Home Loans... SAHL Investment Holdings ( Pty ) Ltd.! Range: R1 000 - R250 000 Repayment Period: 1 - 84 months white. Period: 1 of 4 ) Next Sir/ Madam I trust this massage finds you good complaint with Bank! Day, we stay in the world and help them resolve issues and be heard simply n't., the client ) the dark it will be back, no INRETNET WHOLE... Capitec has developed an all-inclusive banking solution is someone inside Capitec work in the dark not help someone... To chat about your options, just fill in our quick online form banking solution Nov 2017, 14:13 after. The dark happy capitec bank loan complaints this Bank 's reply: 22 Nov 2017, 14:13 Bank who is customer... Ny banking to Capitec businesses around the world and help them resolve issues and be heard regards Grobler! Sent to us via email and we paid in error of habit to the board. 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